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ScoreHero SH-Bot Reporting System - Now Live!
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nickb611  
 




Joined: 23 Oct 2006
Posts: 3731
Location: Villanova, PA

PostPosted: Sat Nov 15, 2008 7:40 am    Post subject: ScoreHero SH-Bot Reporting System - Now Live! Reply with quote

We've just finished work on ScoreHero's integrated reporting system. Now users have the direct ability to contact the staff without having to message whichever staff member may be online individually. This system can be thought of as IRC's SH-Bot, but for the site.

With the system now live, fake score reports on the forums will no longer be tolerated. Posting these on the forums will result in at least a 7 day temp ban, at worst a permanent ban.

Around the forums, in the Custom Songs database, and on the leaderboards, you will see some changes reflecting the system's integration. On the forums, in the top-right hand corner of all posts, you will see the report icon ( ). Clicking this will bring you to the reporting interface to report the selected post. In the Custom Songs database, you will see the same report icon on the far left of every custom chart. This is meant to report a custom chart to the staff.

On the leaderboards, next to every score you will see the same report icon as shown above. Clicking this initializes a report for the score selected. You will also see a text link that reads "Report these scores." underneath the score summary box of the person who's scores you're viewing. This is a special reporting feature known as a User Score report. This should be used to report a user's entire scores from the selected Game, Platform, and Difficulty. Keep in mind that the User Score report link will not be visible if scores are not visible.

The system is versatile enough to where you don't need a specific predetermined report type to file a report. These reports are known as general reports, and can be filed by simply clicking this link. From there you will start your report. When using this general report type, you should be very specific in your message to ensure your report is clearly portrayed to the staff. This reporting mode was designed as the "other" category, allowing you to report oversized / offensive avatars, rule-violating signatures, and other misdemeanors that don't fit into the reporting types above.

You will also notice a new link in your Private Message inbox. This link is an add-on to the current system to allow you to view confirmation PMs. When you submit a report with the system, you will automatically receive a confirmation message signifying your report was received by the staff and will be taken care of.

Only registered users may file reports, so the above changes will not be visible to those who are not registered and logged-in. It is important to note that reports can not be completed without a reason describing why the report is being filed. This reason is your justification on why you feel it's necessary to file the report. It also serves as a note to the staff as to why you filed your report.

Just to lay out a set of guidelines, here's some Do's and Don'ts regarding this system.
Do:
  • Report scores that appear to be false.
  • Report users that are obviously spamming the leaderboards or forums.
  • Report posts that violate any of ScoreHero's rules, are vulgar and obscene in nature, or otherwise offensive.
  • Report Custom Charts that are in any of the Guitar Hero or Rock Band series, including DLC.
  • Report Custom Charts that are fraudulent. That is, their download link leads somewhere other than a file download site, etc.

Do NOT:
  • File reports for an illegitimate reason. Abuse of the reporting system will result in a ban.
  • File multiple reports for the same issue.
  • File multiple reports for more than one of a particular user's scores. Instead, file a User Score report and note which scores seem suspicious in your report reason.
  • Report Custom Charts that are, in your opinion, poor quality, out of sync, etc.
  • Report Custom Charts with broken links or missing files. Explanation Here


Let us know if anything unexpected arises, and enjoy!
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Graf  
 




Joined: 08 Aug 2007
Posts: 6018
Location: Beachwood, NJ

PostPosted: Sat Nov 15, 2008 8:09 am    Post subject: Reply with quote

I was beginning to wonder what the "Report This Post" button was

Good work!

EDIT: A quick suggestion, after filing a report, would it be possible to have links on the page where it says, "Report Filed"?
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Last edited by Graf on Sat Nov 15, 2008 8:14 am; edited 1 time in total
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JCirri  
 




Joined: 04 Feb 2006
Posts: 4490
Location: Baltimore, MD

PostPosted: Sat Nov 15, 2008 8:10 am    Post subject: Reply with quote

Nick deserves all credit for making this system a reality. He's spent the past month off and on developing, testing, and tweaking things to be ready for public use.

This is a much needed improvement which will help us all to keep on top on things across the site. Thank you Nick, and I hope everyone else finds this useful.
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GregoryZero  
 




Joined: 04 Jan 2008
Posts: 2292
Location: California

PostPosted: Sat Nov 15, 2008 8:13 am    Post subject: Reply with quote

Wow, this will do wonders.
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cobainage1994  
 




Joined: 14 Jun 2006
Posts: 2020
Location: Whitewater , WI

PostPosted: Sat Nov 15, 2008 8:13 am    Post subject: Reply with quote

Awesome job Nick and JC. I can not begin to imagine how helpful this will be.
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Thrice  
 




Joined: 04 Sep 2006
Posts: 1448
Location: Rocklin, CA

PostPosted: Sat Nov 15, 2008 8:14 am    Post subject: Reply with quote

Great job Nick. This seems like it will be very useful in the future.
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btownsoccerstud  
 




Joined: 09 Mar 2008
Posts: 777
Location: The University of South Carolina

PostPosted: Sat Nov 15, 2008 8:22 am    Post subject: Reply with quote

wow nick congrats on developing such an awesome add on to the site. I hope you get the proper thanks that is deserved for such a enormous task.
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vipergtsr7588  
 




Joined: 17 Aug 2007
Posts: 1059
Location: Troy, Michigan

PostPosted: Sat Nov 15, 2008 8:40 am    Post subject: Reply with quote

this is a much needed feature with so many users with only a small number of mods. looks like we get to back seat moderate easier.


also after the report is filed, what happens exactly? do mods check the reports filed or are some just automatically dealt with?
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Peanutdonuts  
 




Joined: 25 Oct 2007
Posts: 97
Location: Hamilton, Ontario, CANADA

PostPosted: Sat Nov 15, 2008 8:43 am    Post subject: Reply with quote

Awesome new system for the site. Well done Nick!
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thecolonel  
 




Joined: 06 Aug 2007
Posts: 1304
Location: Edmonton, Alberta

PostPosted: Sat Nov 15, 2008 8:43 am    Post subject: Reply with quote

Thanks a whole bunch Nick.
I always wanted something like this.
I will def. use this a bundle.
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1ofakind  
 




Joined: 03 Jun 2008
Posts: 524
Location: San Jose, CA (More specificly, Scotts Valley but their close enough together.)

PostPosted: Sat Nov 15, 2008 8:55 am    Post subject: Reply with quote

Yays this'll teach those TTFaF 1,000,000 points people
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cr250guy  
 




Joined: 16 Apr 2007
Posts: 335

PostPosted: Sat Nov 15, 2008 9:16 am    Post subject: Reply with quote

This is a great improvement for SH, thanks nick.
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dahabi  
 




Joined: 10 Aug 2007
Posts: 731

PostPosted: Sat Nov 15, 2008 9:38 am    Post subject: Reply with quote

im worried you guys are gonna get so many "oh i hate phenom man...im gonna report his score hahahah im so mean!" instances now...but this will definitely benefit more than hurt. very impressive work
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Archang3L  
 




Joined: 22 Jan 2008
Posts: 877
Location: Melbourne, Australia

PostPosted: Sat Nov 15, 2008 9:39 am    Post subject: Reply with quote

An excellent idea - I'm not actually sure who Nick is - but great work on implementing this feature.
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toblin597  
 




Joined: 24 May 2008
Posts: 106
Location: Sweden

PostPosted: Sat Nov 15, 2008 9:43 am    Post subject: Reply with quote

Great! We can finally handle those 1,000,000-scores quickly.

Nice job!
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