Message to RO about problems with my drums (their response)

**schoof**

I sent out a message to Red Octane last night about the drum sensitivity issues and here is the response I got from them earlier today.

**guitarslayer666** · Posted: Tue Oct 28, 2008 11:54 pm Post subject:

that is actually really convenient. thank you for posting that
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**nikolas1** · Joined: 17 Aug 2007 Posts: 701 Location: Long Island, NY

do i send them the message by clicking "ask a question" sorry if this is stupid i just wanna make sure im doing this right
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**schoof** · Posted: Wed Oct 29, 2008 12:03 am Post subject:

**Llednik** · Joined: 06 May 2007 Posts: 207 Location: Ohio

Hmmm, where did you find this...all i get is -

Question
The drum pads, cymbals, or foot pedal are not sensitive enough or they are too sensitive.
Answer

* If you find that the drum pads are not sensitive enough or that they are too sensitive try hitting the drum pad a little softer or harder. The pads may feel different from other drum games that you may have played.

* If you find that the cymbals are not sensitive enough check to make sure that the cymbal cable is firmly plugged in. If it is plugged in firmly then you may just need to hit the cymbal a little harder. If the cymbals are too sensitive then check to make sure that the nut that holds the cymbal in place is firmly attached. Also check that the screws on the cymbal mount are tight.

* If the foot pedal is not sensitive enough then try pressing it a little harder. If the foot pedal is too sensitive then try pressing it a little softer. Also you will want to make sure that the pedal is not lifting off of the floor when you press on it. Make sure that the pedal is on a flat surface.

Please note if none of the above is helping with your issue then click on the "Ask a Question" tab and submit an incident to Activision customer support.
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**GH316** · Joined: 27 Jul 2007 Posts: 52

Already posted a thread about this earlier today: LINK.

**nikolas1** · Joined: 17 Aug 2007 Posts: 701 Location: Long Island, NY

**Warnar** · Joined: 11 Feb 2008 Posts: 379

What about people who don't live in the US? Does it say anything?

Why don't they just patch the software to the game? It's obviously a better choice, for them and for us.
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**schoof** · Posted: Wed Oct 29, 2008 2:01 am Post subject:

**Warnar** · Joined: 11 Feb 2008 Posts: 379

Thanks. I live in Mexico so if you can get it in Canada I guess I could in Mexico too. Let's hope for the best.
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**Leff** · Joined: 04 Dec 2006 Posts: 1315

**GH316** · Joined: 27 Jul 2007 Posts: 52

**schoof** · Posted: Wed Oct 29, 2008 2:55 pm Post subject:

**evndude** · Posted: Wed Oct 29, 2008 7:20 pm Post subject:

I just sent them a message so hopefully I can fix my stupid red pad soon.

Thanks for posting this.
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**Leff** · Joined: 04 Dec 2006 Posts: 1315